Terms and Conditions

INTRODUCTION is the "Website" and the "Online Store" of exposure and distribution of products via the Internet, which belongs to the Greek public limited company under the name "DIRTY LAUNDRY S.A" and the distinctive title "DIRTY LAUNDRY »(Hereinafter the" Company"), based in Nea Filadelfia (40-42, Grigoriou Lampraki str.), Greece (VAT: EL996764098 / Tax Authority FAE. ATHINON) and as legally represented by No. G.E.MI.: 157637102000, tel.: 2169001178.

These general terms and conditions of use of the website and purchase of the products / services of our online store (hereinafter the "Terms of Use"), determine the terms and conditions of your browsing our website and the use of this and our online store and rule the sales contract concluded between us for the purchase of products from our online store.

Before entering our online store, we invite you to consult these Terms of Use and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action on either our website or our online store, including your simple browsing.

However, any action you take in our online store, such as your browsing it, your subscription to the company’s newsletter, or the purchase of our products, is considered as an unconditional acceptance of these Terms of Use.

The Company may modify these Terms of Use at any time and is taking the obligation to inform consumers of any change, through the pages of this website.

Visitors / users are responsible for regularly checking for any changes to these Terms of Use.

The use of after the information above is considered as an acceptance of the Terms of Use, as they were modified.

INFORMATION / PRODUCTS PROVIDED is committed to the quality, completeness and validity of the information provided on this website, both in terms of the identity of and the services provided by it subject to the conclusion of any technical or typographical errors that cannot be predicted or have occurred unintentionally or due to downtime of this website due to force majeure.


The issue of protection of your personal data is treated by the Company as a top priority. For this reason, the Company undertakes to protect your personal data and to comply with the relevant provisions on personal data protection, in accordance with the General Regulation on personal data protection (Regulation (EU) 2016/679 - hereinafter Regulation and / or " GDPR ”) and overall with the current national and European legislative and regulatory framework.

For details on your privacy policy, please find out more about the cookies policy here.


The registered business name and trademarks which appear on the website, are assets of the Company. The Company reserves its legal rights to take the necessary legal actions out of court or before the competent courts or other authorities against any violator of the relevant terms. All texts, photographs, pictures, designs, commercial and financial data, programs, clothing designs and other products, the layout of are the property of the Company and are protected by the relevant provisions of Greek and European Law and the applicable international conventions on intellectual property. Based on the above, the total or partial copying, distribution, transfer, processing, storage, reproduction, republishing, modification and any related action on the above data, without the explicit, prior, written consent of the Company is expressly prohibited. Otherwise, the above actions may constitute an infringement of the intellectual property rights of the Company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law.


The visitor / user of this website is solely responsible for its legal use and is obliged to refrain from any illegal acts and abusive behavior, as well as from the adoption of illegal practices and practices of unfair competition.

The visitor / user is prohibited from sending or transmitting illegal material through Material that infringes the rights of third parties (such as intellectual and industrial property rights and privacy and privacy rights) and / or is false, inaccurate, threatening, abusive, offensive, obscene, violent, defamatory, or inciting criminal acts.

Visitors / users are also prohibited from causing harm to minors in any way, forging or otherwise altering the identities of users / members in order to mislead about the origin of the content transmitted through, the posting, sending or using any other means to place any unsolicited advertising or other content related to the promotion of products or services or third party websites, sending spam and uninvited emails from the recipient and any other unwanted content promotion.

Harassment of third parties in any way is prohibited.

Visitors / users agree that they will not endanger the security of this website and that they will not prevent any user from accessing this website. Using the website for illegal purposes carries civil and criminal penalties.

The visitor / user agrees and accepts that the Company bears no responsibility for material with the above characteristics, which comes from third parties and is hosted on the website, while in no case can it be considered that the Company embraces or accepts such content. does not control and does not carry out any preventive control of the content and information published and communicated by third parties and does not bear any responsibility for them. The user / member understands and accepts that by using the services of he/she may be exposed to offensive, immoral, or illegal content.

In the event that the Company is notified about any content causes moral damage or other damage to a third party, reserves the right to immediately delete this content and at the same time to terminate the account of the user / member, who violates the terms of this . states that it will cooperate with any police, judicial or other public Authority, to reveal the identity of any user who publishes or transmits similar material or information.

Visitors / users undertake that their information submitted to is complete, correct and accurate, and they comply with the rules of Greek law and especially with the provisions of telecommunications legislation, that they abstain from any illegal and contrary to good manners use and that they do not violate any kind of rights of third parties and, in particular, personal privacy.

In the event that a visitor / user causes technical damage to the website or the systems that transmit the website to visitors / users, he is responsible for any damage resulting from such damage and assumes any cost to repair the damage.

Also, the visitor / user of understands and accepts that he/she has the exclusive responsibility to compensate the Company and its associates for any legal dispute arises between him/her and third parties due to the content that he/she has available for posting, publication or other transfer through the services of as well as in case of inaccurate registration of data during the registration or updating of its data and in general in case of any violation of these Terms of Use.


The Company fully complies with the provisions of the Civil Code regarding the sale as well as the provisions of Law 2251/1994 on Consumer Protection as amended and in force.

The Company is not liable to its customers / users for any damages that may arise through the use of the services and contents of, which they proceed on their own initiative and knowledge of these terms (except in the case of the term “Return Policy”).

The Company reserves the right of the delivery time of the goods in cases of force majeure.

The Company can provide no guarantee for the availability of the products but guarantees the timely information of the consumers about their non-availability.

The Company does not guarantee that the website or servers through which is made available to customers / users do not contain "viruses" or other harmful software programs and is not responsible for any kind of damage to the visitor / user of the pages, services, options and contents of, which he/she proceeds with on his/her own initiative and responsibility (e.g. indicative but not restrictive damage due to illegal acts of third parties such as interception or decryption of codes and data, spread of viruses during the use of the website or download of its content in problems that may occur during the use of computers (e.g. data loss, etc.). is used as it is, without explicit or implied warranty and depending on its availability.

The Company makes reasonable efforts for the maintenance and availability of the content of However, users accept that the Company has the right to modify and / or temporarily or permanently suspend all or part of it with and / or without notice to users, as availability may be affected by users' equipment, from other communication networks, from the large number of people trying to use at the same time or from other causes.

Therefore, the Company does not bear any responsibility for any kind of damage (positive, negative, negligent, intra-contractual or other) resulting from the inability of users to access it, the cessation of all or parts of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors.

In any case, the Company reserves the right to suspend at any time the operation of all or part of this site temporarily or permanently for reasons of maintenance or upgrade or for any reason.

The Company does not guarantee that the pages, services, options and contents will be provided without interruption, without errors, that this website will be secure, that errors will be corrected on this website or that the server makes it available has no viruses or other harmful elements.

LINKS TO OTHER WEBSITES may contain links to other websites.

The connection of with other websites through links is done only for the convenience of visitors / users and to supplement the information provided on specific topics.

These websites are not under the control of and therefore the Company is not responsible for the availability, content, privacy policy, quality, and completeness of their services. is not responsible for any direct or indirect damage to users / visitors, resulting from the use of the ability to connect to another website through links or from the use of data and information contained in any similar website.

Therefore, any problem that arises during their visit / use, the visitor / user must go directly to the respective websites and web pages, which bear the full (civil and criminal) responsibility for the security, legality, validity of the content of their websites and the provision of their services excluded any responsibility of the Company.

The Company in no case should be considered embracing or accepting the content or services of these websites and websites where it refers or links in any way and explicitly disclaims any responsibility for any content, privacy policy, quality of content and services.


The Company does not have any responsibility for the communication of the visitor / user with third party service providers that advertise or are advertised on and for any commercial transaction that may arise from their relationship.


The Company does not trade with minors or collect personal data of minors, as defined by Greek law - people under 18 years of age.


Online shop prices are subject to change at any time without notice.


Discount coupons are not valid during discount periods.


 The specific terms and conditions as well as any modification are governed by and construed in accordance with the Greek law. If any provision of the present is deemed invalid or void, it automatically ceases to be valid, without in any case affecting the validity of the other terms. For any dispute arises from the use of, the competent courts of Athens have jurisdiction. At the same time, you have the right to access the Online Dispute Resolution (ODR) for your online transactions, at the following link:


For any clarification related to users can contact daily from 9:30 to 17:30 at (+30) 2102821222.

They can also contact at the email address as well as at the mailing address: 40-42 Gr. Lampraki str., Nea Filadelfia, 14342, Athens, Greece.